What is the minimum service life of the helicopter from the moment of contact? 

We are preparing the helicopter for departure within an hour.

 
Is it possible to book a plane for a delegation of 25 people? 

In our fleet there are aircraft designed to carry the specified number of passengers. At the same time, the comfort of being on board remains at a premium level. 

Are there medical restrictions for flights? 

On our aircraft, the same rules apply as for flights with regular airlines. If you do not have a special prescription from your doctor regarding the restriction of flights, then you can safely use our services. 

Is it possible to replace the flight crew at the request of the client? 

Each flight crew is approved and assigned to a specific aircraft, the replacement will be quite complex and long procedure. It is easier to replace flight attendants. Up to the point that you can bring in a flight attendant from a third-party company to service your flight. 

Is it possible to change the number of passengers? 

Any change must be agreed in advance within a reasonable time. In this case, there will be no problems, but you need to take into account the passenger capacity of the aircraft. 

What set of documents is required to order an aircraft? 

We will prepare the entire set of necessary documents on the basis of the application received from the client. We sign a contract for the provision of services, issue an invoice and an act of work performed. 

Is there a high-speed Internet connection on board that allows you to conduct video conferencing with your office?

The aircraft is equipped with a high-speed wireless Internet system. Uninterrupted connection allows you to maintain video communication with the office. 

How to order a private plane? 

To do this, you can contact us in any of the following ways: by phone. , by e-mail lisa@privejetclubus.comUse the inquiry form on the website. We will contact you by email within 10 minutes. 

What are the safety guarantees for passengers on your fleet? 

Our entire fleet undergoes preventive maintenance on a regular basis. We do not allow aircraft to fly if there is even the slightest suspicion of a malfunction. All our vessels are in technical condition that meets the highest safety standards. All crews consist of experienced specialists who have certificates and regularly undergo advanced training courses in eminent domestic and foreign educational institutions. 

Are there conditions for negotiations and solving business problems on board? 

Each of our aircraft is equipped with everything necessary for work: Internet connection, office equipment, high speed, telephone communication. On some aircraft, club areas are organized for relaxed pastime and communication. 

Can I order a helicopter for a private trip? 

We provide helicopters for the organization of both business flights and private travel (romantic, entertainment), for video and photo shooting in the air. We can rent a helicopter for flights all over the country. 

What is the difference between a charter flight and a regular one? 

Charter flights are organized on individual orders of the client and on the routes chosen by him. At the same time, the flight can be carried out even if there is no regular air communication with the destination and at any agreed time. The customer can also choose on-board service according to their requirements. 

Is it acceptable to be late for the flight? 

In case of advance warning from the customer about a possible delay, we may move the departure time in case of force majeure.

What type of air transport is better to use for a group of passengers in the number of 6-7 people? 

For flights that exceed a range of 600 kilometers, we recommend using aircraft. We provide light aircraft (such as the Embraer Phenom 100 or Cessna Citation Bravo) that can make a comfortable landing even in remote airports. If the trip is less than the above, you can use helicopters of suitable passenger capacity, such as twin-engine Bell 407 or single-engine EC130. 

Does VIP service reduce check-in time for a flight? 

We do everything to make flights with us as convenient as possible: we provide a personal assistant for processing all documents and solving problems, as well as organize service in a separate terminal. 

How to pay for the services of an air broker? 

Payment can be made both cashless and in cash, you can use a bank card to pay. 

What is the difference between a business jet and a civilian passenger plane? 

The main difference between business jets is the premium level of comfort on board and maintenance. The cabin is more like an office, expensive types of wood and leather are used in the decoration. There are comfortable sofas, armchairs, as well as showers and beds for a good rest. Wireless Internet of high speed and telephone communication are a must-have attribute of business jets. We guarantee our guests complete privacy, security and premium service. 

Is medical care provided on the plane? 

Medical personnel are provided only on board aircraft that transport patients. In non-specialized business jets, all flight attendants have special first aid skills, which is confirmed by certificates of course completion. 

Is it possible to serve on board meals for vegetarians? 

The menu on board is compiled in consultation with the customer and takes into account any taste preferences, as well as the diet. 

Is it possible to organize a charter flight as a matter of urgency and what are the minimum timeframes for preparing the vessel? 

The minimum processing time should be 3 hours before departure, in this case we will be able to promptly resolve all issues with the organization and send you a vessel prepared taking into account your needs.